Customer Service Winning Back a Lost Customer

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1 Welcome Customer Service Winning Back a Lost Customer.mp4

1 Welcome Customer Service Winning Back a Lost Customer.mp4

2 Why customer win-back matters Customer Service Winning Back.mp4

2 Why customer win-back matters Customer Service Winning Back.mp4

3 Why customer loss goes unmanaged Customer Service Winning Ba.mp4

3 Why customer loss goes unmanaged Customer Service Winning Ba.mp4

4 Three big reasons to invest in win-back Customer Service Win.mp4

4 Three big reasons to invest in win-back Customer Service Win.mp4

5 How customers say goodbye & quick win-back efforts Customer.mp4

5 How customers say goodbye & quick win-back efforts Customer.mp4

6 Five types of lost customers Customer Service Winning Back a.mp4

6 Five types of lost customers Customer Service Winning Back a.mp4

7 Measure your lost customer's second lifetime value Customer.mp4

7 Measure your lost customer's second lifetime value Customer.mp4

8 How to ask a lost customer to return Customer Service Winnin.mp4

8 How to ask a lost customer to return Customer Service Winnin.mp4

9 How to run a lost customer campaign Customer Service Winning.mp4

9 How to run a lost customer campaign Customer Service Winning.mp4

10 Case study A mobile carrier's win-back campaign Customer Ser.mp4

10 Case study A mobile carrier's win-back campaign Customer Ser.mp4

11 Wrap-up Customer Service Winning Back a Lost Customer.mp4

11 Wrap-up Customer Service Winning Back a Lost Customer.mp4

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