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Phone-Based Customer Service

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1 Welcome Phone-Based Customer Service.mp4
1 Welcome Phone-Based Customer Service.mp4
2 How to get the most out of this course Phone-Based Customer.mp4
2 How to get the most out of this course Phone-Based Customer.mp4
3 Understand the phone's unique challenges Phone-Based Custome.mp4
3 Understand the phone's unique challenges Phone-Based Custome.mp4
4 Develop the perfect phone greeting Phone-Based Customer Serv.mp4
4 Develop the perfect phone greeting Phone-Based Customer Serv.mp4
5 Create personal connections Phone-Based Customer Service.mp4
5 Create personal connections Phone-Based Customer Service.mp4
6 How to fill dead air Phone-Based Customer Service.mp4
6 How to fill dead air Phone-Based Customer Service.mp4
7 Manage holds and transfers Phone-Based Customer Service.mp4
7 Manage holds and transfers Phone-Based Customer Service.mp4
8 Control the call with friendliness Phone-Based Customer Serv.mp4
8 Control the call with friendliness Phone-Based Customer Serv.mp4
9 Tune out distractions Phone-Based Customer Service.mp4
9 Tune out distractions Phone-Based Customer Service.mp4
10 Listen over the phone Phone-Based Customer Service.mp4
10 Listen over the phone Phone-Based Customer Service.mp4
11 Use advanced communication techniques Phone-Based Customer S.mp4
11 Use advanced communication techniques Phone-Based Customer S.mp4
12 Deliver moments of wow Phone-Based Customer Service.mp4
12 Deliver moments of wow Phone-Based Customer Service.mp4
13 How to express empathy Phone-Based Customer Service.mp4
13 How to express empathy Phone-Based Customer Service.mp4
14 De-escalate angry callers Phone-Based Customer Service.mp4
14 De-escalate angry callers Phone-Based Customer Service.mp4
15 Friendly follow-up Phone-Based Customer Service.mp4
15 Friendly follow-up Phone-Based Customer Service.mp4
16 Stay focused during the day Phone-Based Customer Service.mp4
16 Stay focused during the day Phone-Based Customer Service.mp4
17 Next steps Phone-Based Customer Service.mp4
17 Next steps Phone-Based Customer Service.mp4
Ex_Files_Cust_Service_Phone.zip
Ex_Files_Cust_Service_Phone.zip

Посмотрите файлы 18 video в моей папке 4shared Phone-Based Customer Service

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