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Audit

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2017 to 2019 plan.pptx
Appendix - 1 & 2 (objectives).docx
Contact Center QM V2.docx
Enhancement.docx
SOP-02-01 Customer complaints.doc
SOP-02-02 Customer Satisfaction.doc
SOP-02-03 Inbound call process.doc
SOP-02-05 Offline team.doc
SOP-02-06 Telesales 2.doc
Training Schedule 2017.xlsx

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